Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the One Step Training website and any related coaching services, programs, digital products, and content (together, the “Services”). By accessing or using the Services, you agree to these Terms.

1. Who we are

One Step Training provides online coaching and training resources for hybrid and HYROX athletes.

2. General information (not medical advice)

The Services are provided for general educational and informational purposes only and are not medical advice. You should consult a qualified health professional before starting any new exercise or nutrition program, especially if you have an injury, medical condition, or are pregnant.

3. Eligibility

You must be at least 18 years old (or have the consent of a parent or guardian) to purchase or participate in paid Services.

4. Purchases, subscriptions & payments

• Prices are listed in AUD unless stated otherwise and may change from time to time.
• Payments are processed via third-party providers (e.g. Stripe). We do not store your full payment card details.
• Where you purchase a subscription, you authorise recurring charges until you cancel.

5. Cancellations & refunds

Refunds are handled in line with Australian Consumer Law. If you have a billing issue or believe you were charged incorrectly, please contact us and we will work with you to resolve it.

6. Your responsibilities

• You are responsible for your own health and safety.
• You agree to provide accurate information when completing intake forms or check-ins.
• You agree not to misuse the Services, interfere with the website, or attempt to access systems or data you are not authorised to access.

7. Intellectual property

All content provided through the Services (including training programs, videos, PDFs, templates, and website content) is owned by One Step Training or licensed to us. You may not copy, reproduce, distribute, or resell any part of the Services without our written permission.

8. Results disclaimer

Results vary by individual. We do not guarantee specific outcomes, performance improvements, or competition results.

9. Third-party links

The Services may contain links to third-party websites or platforms. We are not responsible for third-party content, policies, or practices.

10. Limitation of liability

To the maximum extent permitted by law, One Step Training will not be liable for any indirect, incidental, special, or consequential loss arising out of or in connection with your use of the Services.

11. Privacy

Your use of the Services is also governed by our Privacy Policy.

12. Changes to these Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

13. Contact

For questions about these Terms, contact us at [email protected].